All guides
Every page on the site, grouped by topic.
Digital payment fraud response
Report & recover
- UPI fraud: what to do in the first hour
- How to report fraud: cybercrime.gov.in, 1930
- RBI zero-liability rules: who bears the loss
- Bank dispute for an unauthorised transaction
- Wrong UPI transfer: how to try to get it back
- 1930 helpline: what happens when you call
Recognise the scam
- Digital arrest scam: what it is, what to do
- KYC update and OTP scams: what to do
- Fake bank customer care number scam
- QR code scam: you never scan to receive money
- AnyDesk screen-sharing scam: what to do
- SIM swap fraud: signs and what to do
Investment & trading scams
- How to recognise investment and trading scams
- Investment scam or can't withdraw: what to do
- How to check if an advisor is SEBI-registered
Job & task scams
- Recognise a job, work-from-home or task scam
- Paid for a fake job: what to do now
- Is this job offer genuine? How to check
Get your account back
- Account compromised? First steps, where to go
- Hacked WhatsApp: how to recover your account
- Hacked Instagram or Facebook: how to recover
- Email compromised: what to do first, in order
- How to secure your accounts after a SIM swap
Shopping & refund disputes
- Refund rights: Consumer Protection Act 2019
- File a consumer complaint online on e-Jagriti
- Seller not delivering? Your escalation ladder
- Fake product from a marketplace: what to do
- Refund vs replacement vs repair: your rights
- Card chargeback: how to dispute a payment
- National Consumer Helpline 1915: how it works
- Consumer court case: cost and time it takes
Loan apps & harassment
- Loan-app harassment: what to do
- Is a loan app legal? Check if RBI-regulated
- Recovery agents: RBI rules, how to complain
- Loan app took your contacts: your data rights
- Fix a wrong loan-app entry on a credit report
Spam & your data
- Stop spam calls and SMS: DND, 1909, its limit
- DPDP Act: your data rights in plain language
- Your data was in a breach: what to do, calmly